Recent General Posts
CE Class Success!
We would like to take this opportunity to thank everyone for making last week’s CE Class such a success. It always makes me happy to see so many people in our industry taking the time to get together and gaining a better understanding of the issues our clients suffer during a disaster; and how important it is that we all work together to get them through it. Nick, Jeff, and Chris are always available to assist you and your clients through any water, fire, or trauma emergency you may have.
Please don’t hesitate to call, text, or email us anytime at our number below and we will personally make sure your insured has the best possible experience they can have under the circumstances. We will represent your brand professionally, and make sure the lines of communication stay open in order to best serve our customers and any issues are resolved before they become problems.
Check out our Restoration Newsline for additional tips.
SERVPRO of Bartlett/Cordova
Happy Fall from SERVPRO of Bartlett/Cordova!
It's Fall Y’all!
SERVPRO of Bartlett/Cordova Wishes you a Happy Season!
It's almost time to wrap rum-soaked cheesecloth around holiday fruit cakes. Aromas of fresh, crisp sweet but tart Granny Smith apples linger through the orchard ready for gigantic tables and for tiny sticky hands to grasp. Glittered holiday leaves, pine cones, pecans, walnuts and an Everest of more holiday nuts add to this enchanted season. Festive porches display Jack-O-Lanterns customarily for autumn, a watershed time of year with changes in shades and hues of foliage, eye-candy of oranges, tans, browns among other fall delights akin to the brilliant multi-colored coat of Joseph, blessing us with hope and love of our country, of each other.
Take time for family and friends. Celebrate life, nature and humanity in these our United States of America. While glorifying life let's keep it as long as we can. Keep a toasty bonfire smoldering this year within your soul. Give more of yourselves to others from the heart. We have a chance to make a difference. Let's do this. Have a brilliant SERVPRO fall and contain that spirit as it evolves into the reason for the season.
The holidays can often be stressful even without the event of a water damage or fire damage to your home or business. Throw in a busted pipe or kitchen fire and you have a recipe for disaster. SERVPRO of Bartlett/Cordova is available 24 hours a day, including holidays to help guide you through any size disaster that may arise.
We are always Here to Help!
SERVPRO of Bartlett/Cordova
"Batten Down the Hatches" - Preparing for the Storm
When storms come through your town, Servpro of Bartlett/Cordova is ready for whatever happens.
What does that quote even mean? "Batten Down the Hatches." Several definitions apply, and folks have been using the phrase since 1867 when it was printed in Admiral W.H. Smyth's nautical encyclopedia The Sailor's Word Book. The word "batten" is a verb (an action word), so to batten something you are doing something, and in this example "batten down hatches" means to make safe, be prepared in case water pours in from severe weather, flooding or strong winds. If there are windows, make sure they are tightly closed (batten). Prepare yourself, your family, house guests and others for the predicted harsh weather: tornado, hurricane, typhoon, monsoon or a strong downpour.
"Batten down the hatches" traveled from The Sailor's Word Book from ship talk as sailors went from "at sea" to living on dry land, the quote traveled with them then as familiar language often does; it was spread throughout the world like a nomad. On board a historic ship: Mayflower, Nina, Pinta, Santa Maria, Andrea Gail and even the Black Pearl doors on the floor of the crafts were shut tightly with tarps nailed over them to keep water from draining to the lower level of the ships during a storm at sea. These hatches still exist but are more modernly crafted.
If they are battened down securely and tightly, the bottom floor of a ship will appear dry, as if a sea storm "never even happened." Stay tuned to the weather channel so you can be prepared and warned by the meteorologist of incoming dangerous weather. Stock up on batteries, test flashlights for working order, have a cellular phone with the Red Cross and SERVPRO on speed dial. Don't forget to "batten down the hatches" at home on land (tightly shut doors and windows).
Bob Dylan’s (September 2012) song Tempest, recounts the story of the Titanic's sinking, He uses the lines: "They battened down the hatches, but the hatches wouldn't hold."
SERVPRO of Bartlett/Cordova
When storms come your way, we are always “Here to Help”.
SERVPRO of Bartlett/Cordova Fire Team Creates Another Happy Customer
Happy Customer Feedback - Local Memphis Church
At SERVPRO of Bartlett/Cordova we are blessed to receive lots of positive feedback from our customers. They come in the form of emails, phone calls, handwritten letters, and occasionally a simple text message. We would like to share the sweet text message our Fire Production Manager received last week from a customer who recently experienced a significant fire loss at her commercial property.
"Good afternoon Chuck. This is Pastor Ruby! I wanted to personally take a moment to say thank you for your sensitivity, your professionalism and your expertise in handling this difficult situation for AWM…while I am aware that you deal with fires, catastrophes and natural disaster daily, the think that’s sticks out in mind is that you felt our loss and you treated me with empathy, compassion and heart….Let me simply say thank you and I pray that every individual you assist will experience that sincerity that I felt as you continue to do your job. Stay blessed! Pastor Ruby Holland."
Our Fire Team is hard at work once again creating a happy customer. Thanks to everyone on our team for all you do to help our customers through these difficult times.
SERVPRO of Bartlett/Cordova
Here to Help
Fun on the 4th of July!
It’s time for Fourth of July celebrations – fireworks, a backyard barbecue, maybe a trip to the beach. Whatever people have planned, the American Red Cross wants them to enjoy their holiday and has steps they can follow to be safe.
“We want everyone to have a great holiday, and a safe one,” said Alison Bono, Central and Northern Michigan Regional Director of Communication. “Whether the weekend will involve fireworks, grilling or going to the seashore, we have safety tips everyone can follow.”
FIREWORKS SAFETY The safest way to enjoy fireworks is to attend a public fireworks show put on by professionals. Stay at least 500 feet away from the show. If someone is setting fireworks off at home, they should follow these safety steps:
· Never give fireworks to small children, and always follow the instructions on the packaging.
· Keep a supply of water close by as a precaution.
· Make sure the person lighting fireworks always wears eye protection.
· Light only one firework at a time and never attempt to relight "a dud."
· Store fireworks in a cool, dry place away from children and pets.
· Never throw or point a firework toward people, animals, vehicles, structures or flammable materials.
· Leave any area immediately where untrained amateurs are using fireworks.
GRILLING SAFETY Every year people in this country are injured while using backyard charcoal or gas grills. Follow these steps to safely cook up treats for the backyard barbecue:
· Always supervise a barbecue grill when in use.
· Never grill indoors – not in your house, camper, tent, or any enclosed area.
· Make sure everyone, including the pets, stays away from the grill.
· Keep the grill out in the open, away from the house, the deck, tree branches, or anything that could catch fire.
· Use the long-handled tools especially made for cooking on the grill to keep the chef safe.
· Never add charcoal starter fluid when coals have already been ignited.
· Always follow the manufacturer’s instructions when using grills.
SUN PROTECTION Limit exposure to direct sunlight between 10 a.m. and 4 p.m., and wear a broad-spectrum sunscreen with a protection factor of at least SPF 15. Reapply sunscreen often. Remember to drink plenty of water regularly, even if not thirsty. Avoid drinks with alcohol or caffeine in them. Protect the eyes by wearing sunglasses that will absorb 100 percent of UV sunlight. During hot weather, watch for signs of heat stroke—hot, red skin; changes in consciousness; rapid, weak pulse; rapid, shallow breathing. If it’s suspected someone is suffering from heat stroke:
· Call 9-1-1 and move the person to a cooler place.
· Quickly cool the body by applying cool, wet cloths or towels to the skin (or misting it with water) and fanning the person.
· Watch for signs of breathing problems and make sure the airway is clear. Keep the person lying down.
DOWNLOAD FIRST AID APP Another thing people can do is download the free Red Cross first-aid app which puts expert advice for everyday emergencies at someone’s fingertips. The app is available for direct download from the Apple or Google Play for Android app stores.
About the American Red Cross:
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or visit us on Twitter at @RedCross.
SERVPRO of Bartlett/Cordova is proud to be a partner of the American Red Cross and the Home Fire Preparedness Campaign that is aimed at reducing home fire deaths and injuries across the United States.
Have a safe and happy holiday!
SERVPRO of Bartlett/Cordova
Summer Weather Safety
Stay Safe in Summertime Weather
The National Weather Service (NWS) tagged June as "Summer Safety Month" because of predictable hazardous conditions that promote dangerous weather, especially in the South (strong winds, tornadoes, hail and flooding among other treacherous situations). Their website has lots of valuable information about summer weather safety. nws.noaa.gov
Nature can be beautiful and it can also be malevolent and mean. The latter being reasons many SERVPRO teams hit the road, traveling through risky danger zones to save or repair victims' property. SERVPRO teams are compassionate and understanding because their jobs are not only in clean-up and repair, but they also give home and business owners hope for restoration of their spirit after experiencing such tremendous loss of property and many times even loss of lives. Thank goodness for SERVPRO crews because they are capable of making a catastrophe "like it never even happened.” With over 1,600 Franchise locations in the United States, SERVPRO is faster to any-sized disaster.
Summer is fun time and sun time but can also be a tragic time. Be careful and watchful out there.
SERVPRO of Bartlett/Cordova
Forrest Spence Fund Donations
Servpro of Bartlett/Cordova helps Forrest Spence Fund organization donate bags of requested items to families at Le Bonheur in Memphis TN
SERVPRO of Bartlett/Cordova coordinates donations to Forrest Spence Fund
Rene Swain, account manager at SERVPRO Bartlett/Cordova, asked insurance agencies working with her if they would consider being involved in this worthy endeavor in a way to "pay it forward.” The Forrest Spence Fund is an organization that donates bags of requested items to families with youngsters that are patients at Le Bonheur Children's Hospital in Memphis, Tennessee.
Bag contents help families get through a day, a night and sometimes a month with items to keep them occupied while waiting for their children to heal. SERVPRO Bartlett/Cordova encourages others to check out the Forrest Spence Website: www.forrestspencefund.org for information on helping this benevolent organization in the future.
State Farm agencies-Hodges, Shelton, Carpenter, Rosser-White, Nowlin, Blakely, Ryan Jeans, Nationwide agencies-Crum, Crutcher, Barker, Milan and Fields all participated. When the bags were filled, Rene and Nick Schifani transported them to Donna Nash, Forrest Spence Fund coordinator who was happy and appreciative for SERVPRO agents who were instrumental in providing for the families in need.
Thanks to all Nationwide and State Farm agencies that made a contribution to this worthy cause.
Fire & Water - Cleanup & Restoration
Millington TN Chamber of Commerce Gala
State Farm agent Jack Leonard received the Hall of Honor award for his many accomplishments.
The Millington Chamber of Commerce held its annual gala dinner December 2 at the Hampton Inn and Suites in Millington, Tennessee. Among those honored was State Farm agent Jack Leonard who received the Hall of Honor award for his many accomplishments. Senator Mark Green, MD, the physician that treated Saddam Hussein when captured spent six hours in conversation, obtaining information for his informative book A Night with Saddam.
René Swain, our account manager for this area, attended the event and was impressed by the closeness of everyone in that Chamber of Commerce and is honored to be part of the organization. Rene' was recognized as a new member of the Board of Directors to start in January. She said, "I am really looking forward to being part of a wonderful, growing community and learning from so many awesome people."
We at SERVPRO of Bartlett/Cordova are pleased to work with this fine organization.
Account Manager at SERVPRO of Bartlett/Cordova
René has 13 years experience in the Fire & Water
November CE Class
Production Manager Chuck Tucker demonstrates effective fire/smoke cleaning methods.
SERVPRO of Bartlett/Cordova Hosts CE Class for Local Insurance Professionals
The team at SERVPRO of Bartlett/Cordova would like to thank all of our insurance agents and adjusters who helped make our November’s continuing education class a success. In partnership with the Memphis Better Business Bureau, we were able to present classes in “Property Fire Damage Restoration” and “Ethics”. Over 20 of our local agents and adjusters from Tennessee, Arkansas, and Mississippi now have a greater understanding about what it takes to help their insured after a fire or water damage to get their lives back to normal as quickly as possible. Each course is designed to teach and explain the special procedures and materials used by restoration specialists after one of these disasters and how to best serve the customer from both a mitigation and insurance standpoint. Our agents and adjusters now have a better understanding of how we can drastically reduce both cost and down time for their insured by acting quickly and doing things the proper way.
We would also all like to thank Mrs. Mary Busey , our corporate CE Instructor, for taking the time to come all the way from Nashville to make sure this event was a success. Mary has 20 years in the insurance business and we are proud to have her on the SERVPRO team. She has the ability to keep her classes relevant to the insurance industry and explain it in a way that keeps her students engaged. Our fire production manager Chuck Tucker and our “go to” lady Maria Shumpert were also able to take time out of their busy schedules to do some hands on demonstrations and answer some questions. Both of these guys have years of experience and are IICRC certified in many of the disciplines necessary to be true industry professionals. All and all, I’d say that this November’s class was both fun and informative, and all of the attendees had fun while learning something new and getting those all important C.E. credits.
Last but not least we would like to thank Swanky’s for setting up that fantastic taco bar for lunch. That was a hit for everyone and as always, it was hot and delicious. So thank you again to all who helped make this a fun day of learning and keep your eyes open for our future continuing education classes. Not only will you get your credits, but you’ll have fun doing it and gain a better understanding of the restoration industry and how to better serve your insured when it counts the most.