Recent Posts

How to Handle Damaged Belongings After a Flood

10/27/2020 (Permalink)

Documents damaged by water. Documents damaged by water.

A building damaged during a storm in Memphis, TN, items inside might have been affected as well. If this is the case, it can be challenging to determine how you should proceed. If you are unsure how to treat your belongings, the following content cleaning information may help you.

1. Curtains and Other Fabrics

Curtains and other fabrics are porous; they can absorb a lot of water. This can be especially troublesome when black water is involved. It carries a high level of contaminants such as waste, mud, and bacteria that can be difficult to remove. While you may salvage some porous items with a thorough cleaning, some you may need to throw out.

2. Hard Surfaces and Non-Porous Items

Content cleaning for objects with hard, non-porous surfaces is generally much easier. Because the contaminated water is not absorbed, you don't need to worry about bacteria lingering beneath the surface. With these items, scrubbing them with an anti-bacterial cleaner will likely be enough to sanitize them.

3. Artwork and Paper Items

It can be upsetting when artworks and paper items can be essential, and sometimes irreplaceable is damaged in flood. However, there is good news; you may be able to repair the items. A professional service will likely have access to high-quality equipment that will dry these items and remove the bacteria and other contaminants.

4. Electronics and Equipment

Like porous materials, electronics can be difficult to save if they have been damaged by contaminated water. For the best results, you should have them taken to a professional right away for inspection. Don't attempt to use these items before you know it is safe, as you may cause additional damage.

If you have damaged items by contaminated water, the best thing to do is have professionals clean your belongings. A cleanup and restoration service can salvage many of your belongings and perform any necessary repairs on your building. Contact SERVPRO of Bartlett / Cordova today at (901) 382-0900.

5 Things to Know About Water Damage

10/14/2020 (Permalink)

Property in Cordova, TN Water damage in a Cordova, TN, home.

Your Bartlett, TN, or Cordova, TN, home may be at risk for a pipe burst, leading to water damage. Fortunately, there're several things you can know ahead of time that may help you take the proper mitigation steps. Here are five things to know about water damage:

1. It Has Various Sources

It's important to note that water damage can come from various sources. These may include storm drains, a broken water line, sewage overflow, and rainwater pooling against your home's foundation.

2. Long Term Damage Can Occur

If any flooding in your home is left unattended, it can lead to long-term damage. This may include structural damage as well as potential mold issues.

3. It's Important to Act Quickly

To avoid long-term damages, act as quickly as possible if you have a pipe burst or other sources of water damage. Doing so can help you prevent possible long-term problems. If you find water damage in your home, you contact a restoration service as quickly as possible.

4. Cleanup May Require Several Steps

The cleaning process can require several steps, depending on the flooding type. Water must first be removed, the area thoroughly dried, sanitation steps may be required, and repairs can be made.

5. Restoration is Possible

If you find water damage in your home, contact a local water damage restoration service. These professionals can help you restore your home to look like none of the damage ever occurred.

These are the few things to know about water damage that could help you take the proper mitigation steps against a potential pipe burst. Water damage can occur in several ways; if left unattended long-term damage may be a problem; act quickly whenever you find any damage. Contact SERVPRO of Bartlett / Cordova today at (901) 382-0900.

Charcoal Grill Fire Safety

10/1/2020 (Permalink)

BBQ grill Nice weather calls for grilling out with family and friends.

Follow These Tips To Avoid a Barbecue Fire

The arrival of nice weather in Cordova, TN, calls for grilling out with friends and family. Unfortunately, a grill fire is a real safety hazard in the right combination of circumstances. A fun get-together can turn into a disaster in a hurry. You can avoid a barbecue fire by following these tips:

1. Keep the Grill in a Safe Location 

Keep the grill outside on a level surface at least 10 feet from buildings and other flammable objects. Never grill under an overhang or in an enclosed area. Be sure to monitor it closely until it cools.

2. Keep Children and Pets at a Distance

Children and pets should stay at least three feet away from the grill. Ensure that pets on tie-downs cannot reach the grill; they can wrap their line around the grill and pull it over. It will keep them at a safe distance if a grill fire occurs. 

3. Be Mindful of Loose Clothing

Make sure that you wear appropriate attire when you grill. You can tie back everything with an apron. For added safety, use long tongs and spatulas and wear heat resistant grill gloves.

4. Use a Chimney Starter

A chimney starter is a much safer option than lighter fluid. It will also light the coals more evenly. 

5. Practice the Two-Zone Method

This simple, versatile method creates a much safer grilling experience. Put the hot charcoal on one side of the grill and leave the other side empty. If a flare-up occurs, move the food to the other side until the flame subsides, then move it back to continue cooking. The two-zone method can improve your food quality because it creates a searing side and another side for flame-free slow cooking.

Keep a fire extinguisher near. Do NOT use water; it can make a grease fire flare-up. Instead, close the grill lid until the outbreak subsides. If your house sustains fire damage or smoke damage from a grill fire, SERVPRO of Bartlett / Cordova can return it to its original state.

3 Facts About Category 1 Water Damage at Your Business

9/8/2020 (Permalink)

Water Damage Commercial property in Cordova, TN, that had water damage.

Experiencing water damage at your or Bartlett, TN, or Cordova, TN, business can be stressful, especially when it affects equipment and inventory. Many water emergencies are the result of a plumbing mishap and are graded into different categories. A Category 1 water emergency originates from a clean water source; however, there are a few facts you may want to be aware of to ensure proper cleanup.

Water Appliances Are A Common Leak Source

When a Category 1 flood occurs, the origin point is usually an appliance that dispenses water, such as a breakroom sink, an automatic ice maker, or a water cooler. Supply line leaks and breakage are often responsible. You can stem the water flow by shutting off the main water supply valve and sealing off the area until help arrives.

Sanitary Water Can Degrade Quickly 

Although Category 1 flood events have a clean water source, such as a broken pipe in your restaurant's kitchen, the resulting standing water can break down rapidly due to bacteria formation. Humidity and the introduction of dirt and debris from people's shoes as they attempt to clean up the mess. It is a good idea to call in flood damage and remediation service as quickly as possible to prevent water stagnation.

Mold Growth May Still Occur 

Unlike Category 3 water, which contains toxins and unsanitary debris, Category 1 can be simpler to deal with cleanup efforts. However, it is essential to remember that mold growth may occur days to weeks later if it is not adequately cleaned and dried. Mold grows in humid, moist areas and can flourish undetected behind drywall and underneath carpet padding. Ask your remediation technicians how to prevent this issue and whether your building is vulnerable after a Category 1 flood.

Clean water flooding at your Bartlett, TN, or Cordova, TN, business may not seem too serious at first. However, there're a few dangers connected with such an event, and knowing what to expect can help you protect the future of your commercial building.

Why You Should Hire a Mold Remediation Specialist

9/8/2020 (Permalink)

SERVPRO employees Hire the right company to successfully take care of the mold problem in your home, contact SERVPRO of Bartlett / Cordova.

Sometimes the removal of mold from your home is not a DIY situation. No amount of scrubbing and bleaching and elbow grease is going to get rid of it. When it's time to call in a professional in Bartlett, TN, or Cordova, TN, how do you know which company to choose? A business with certified mold removal and remediation specialists should be your top choice.

The Benefits of Hiring a Certified Mold Remediation Company

mold removal and remediation company should have certified mold specialists on staff. These are technicians who understand the way mold operates. Those who work in the restoration industry should be qualified.

Training – Specialists holding a mold certification take courses to become experts in this field. They continue their education to stay up to date on the newest techniques for removal and remediation.

Standards – The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is the industry's certification agency. A certified technician is held to the IICRC's high standards. 

Expertise – A person can sit for the exam after working in mold remediation for a year to receive certification. A certified and experienced technician can answer your questions about mold removal and remediation in a way you can understand. 

Insurance – Most likely, your insurance company will want to work with a company with certified specialists. Your insurer may give you a list of specialists. Make sure they are reliable companies.

The Mold Removal Specialist

Check that the technician is certified and that you are comfortable with the level of expertise demonstrated. Keep asking until you are comfortable that the person coming into your house can take care of the problem. The professional who works for you should have a certificate showing proof of training. Verify the training, standards, and expertise of the company you hire.

You can receive peace of mind when you work with certified mold removal and remediation specialist. Hire the right person to successfully take care of the problem of mold in your home. Contact SERVPRO of Bartlett / Cordova today at (901) 382-0900.

Rebuilding Your Life After a Fire

9/4/2020 (Permalink)

Fire damage can be an awful ordeal to endure. In the case of fire in a home, soot damage and smoke damage can make many personal belongings unusable. Fire in a business can result in significant commercial fire damage. Dealing with fire damage is not something anyone wants to handle, but it's a reality. If you are looking to begin fire damage restoration, here are some key steps you need to know.

The first part of fire cleanup is thoroughly assessing how damage to a structure can create further damage down the line. Aside from initial fire damage, holes in the exterior walls of a structure, known as breaches, can pose a significant challenge to fire cleanup efforts. These breaches can cause additional damages from environmental exposure. An essential component of fire damage restoration is evaluating a property for any breaches and sealing them off before causing additional damage. This is especially important when cleaning up after a business because damage from breach exposure may not be considered part of the overall commercial fire damage.

Once you have secured the exterior-facing parts of the structure, the process of water cleanup begins. The cleanup involves removing the water that remains from the emergency response. Water cleanup can be a dangerous part of fire cleanup because standing water can be a vector for disease. Additionally, small hazards can be hidden by large pools of water. That's why water boots are essential tools in all fire damage restoration.

The next step in fire cleanup is assessing soot damage. Soot damage occurs when the property burns to ash and then coats other stuff. The soot damage can be amplified when plastics are burnt, and the soot has an oily residue. It's crucial to take stock of all items that have suffered soot damage for commercial fire damage and residential fire damage. In a house fire, inexpensive and common items covered in soot should be disposed of but cataloged to evaluate the overall damage. More valuable items may be cleaned.

The next step in fire damage restoration is evaluating the walls, ceilings, and floors of a structure. Smoke damage may be especially prevalent here. This step is essential to fires in a home and business because restoring or replacing floors, ceilings, and walls are necessary for any building. Make sure to catalog the damage to any part of the structure and to examine thoroughly. What may seem minor damage can turn into significant damage further.

The last component of fire damage restoration is evaluating the presence of smoke damage. This can include physical damage to objects, common in fires in business, or merely irremovable smoke smell, which can occur when fires are in the home. Smoke damage can be a significant contributor to overall commercial fire damage. Additionally, smoke smells can make garments unwearable and may force you to discard inexpensive objects. As was the case with soot, you can attempt to clean more expensive objects. However, smoke smell is resilient and can be considered a factor in overall property damage. Do not fear counting property hurt by smoke smell towards your overall damage, from a fire in home or a fire in business.

Addressing the damage from fire is not something anyone wants to deal with. It can be a lengthy, painful process full of emotional turmoil and significant inconvenience. However, if you approach it with a plan and preparation, you will find the process much less daunting. Thorough cataloging of all objects damaged and fine-point inspection of the whole structure can help prevent problems down the line. In the case of fire cleanup, preparation and knowledge are invaluable tools.

For additional information regarding fire damage, contact SERVPRO of Bartlett / Cordova.

How Does FEMA Assist in Disaster Relief?

9/4/2020 (Permalink)

FEMA FEMA provides several disaster relief services and financial assistance.

A natural disaster can be so overwhelming that victims are left bewildered as to where to begin. In the wake of a flood, tornado, or hurricane, people who have lost virtually everything need help from wherever they can find it. Fortunately, the Federal Emergency Management Agency (FEMA) provides several disaster relief services and financial assistance. Generally, it acts as a liaison between the federal government and the affected area.

Some Assistance Specifics 

The disaster relief agency provides direct services and financial assistance for damages and other disaster-related expenses not covered by the victims’ insurance. Specifics that the federal agency provides include:

  • Coordinates with law enforcement on procedures for evacuation
  • Coordinates food distribution
  • Coordinates medical assistance
  • Provides temporary fixes for houses such as roof tarps
  • Seeks and provides temporary shelter for victims
  • Provides financial assistance (e.g., unemployment, replacement, repair, lodging)
  • Provides crisis counseling

FEMA not only provides help after a disaster but also before a storm hits and when it’s underway. For example, they will help prepare as much as possible for a major flood, assist with evacuations before and during the flooding, and provide financial assistance for damage afterward.

Prepare Ahead of Time

It is helpful to take before and after photos of your property (residence, vehicles, and other personal property) if you begin the repair process before an adjuster comes out to assess the damage. You could be reimbursed for some of these expenses. Know what your property insurance covers and does not cover. After the storm, you will need to apply for disaster assistance and make an insurance claim. Some forms of financial assistance are income-dependent. 

Suppose your residence in Memphis, TN, sustains damage such as flooding from a major storm. In that case, you will require storm damage mitigation professionals too quickly and thoroughly restore your property to its original state. FEMA should provide help with some of the costs incurred.

The Process of Fire Damage Restoration

9/3/2020 (Permalink)

The process of picking up the pieces after a fire can seem daunting. Fire damage can cause significant losses both to private individuals as well as businesses. Besides the fire itself, soot damage and smoke damage frequently make property useless or irreparable. However, with the right approach, fire cleanup can be less challenging. There're several steps to fire damage restoration, but if you follow them and approach them with care and patience, you will find the process much less painful.

The first thing you should do to begin fire damage restoration is to evaluate any holes in the structure's exterior. Following a fire in a home or a fire in business, holes can appear from the damage that leaves property exposed. Once you have access to the fire damage site, begin to look for gaps in walls or ceilings that could allow wind or precipitation to affect the property. This is an excellent way to increase the overall total of commercial fire damage. While not as apparent as plain fire damage, damage from exterior holes can be significant.

The most noticeable thing when you enter the building will be water damage. While water can help minimize fire damage, cleaning up the water can be one of the most painful fire cleanups. Standing water can be contaminated with disease. In pools of water, small objects can float, creating hazards for those without the proper equipment. Water boots are a necessity for fire cleanup for this specific reason. Ensure that as you explore the structure and begin to clean the remaining water, you are very careful and catalog any items damaged by the water.

After you have evaluated your building following the fire at home or business, the next thing to do is assess soot damage. Soot is caused by objects burning in the fire and leaving an ashy, sometimes oily residue. Soot damage can affect everything from food to electronics and can be very difficult to clean. It is crucial during this process to photograph everything, but inexpensive items that are easily replaced should just be discarded. Expensive things like televisions or furniture can be cleaned, but it is rarely worth cleaning a DVD or books. In the case of a business fire, keeping track of soot damage is essential to understanding total commercial fire damage.

The next step in fire damage restoration is to look at the walls, ceilings, and floors of the structure. In a fire in a home, walls between rooms can have damage that needs to be carefully inspected and documented. In a business fire, the external walls will already have been surveyed, but you should also look for damage to the whole floor, ceiling, and interior walls. Smoke damage can affect walls significantly, and as such, they may need to be replaced.

The last thing you should do in fire cleanup is to evaluate the extent of smoke damage. Smoke odors can consume many objects, and because of this, things like garments or linens can become unusable. Keep track of the number of smoke damaged items just like you did with soot, again discarding inexpensive or easily replaceable items once you have them cataloged. With business fires, pay mind to how smoke odors might affect customer experience and make necessary replacements, calculating the cost into commercial fire damage. Smoke odor can also be a problem with house fires, where the smoke odors being more prominent in some rooms over others.

Commercial fire damage can significantly affect a business, and fire damage restoration can be intimidating to a homeowner. Still, with the right strategy, you can address the problems without as much hassle. For additional information regarding fire damage, contact SERVPRO of Bartlett / Cordova today.

Professional Mold Remediation

9/3/2020 (Permalink)

Mold and mildew have been a significant challenge for homeowners, especially those living on gulf coast cities. Residential mold, just as commercial mold damage, is bad for homeowners. They're a dangerous fungus that has the potential to destroy property. Some homeowners have fled or sold their homes due to these mold in the house, which can be quite troublesome. Mold and mildew thrive in damp areas with water leakage, especially near damaged pipes or water heater. This fungus can also grow in your home after water damage by floods.

Residential mold tends to grow in the basement, underneath carpets, inside walls, near HVAC systems, flooring, and bathroom walls. Additionally, they can infest your car seats, couches, and other wooden structures in your home. Fortunately, today mold in the house is not as hectic as before, thanks to many professional mold removal companies that have sprouted in almost every state. These companies offer effective mold removal and mitigation services and are a savior to many homeowners who have fallen victims to this fungus. Business owners who suffer massive commercial mold damage could also benefit from their use.

For additional information regarding mold damage, contact SERVPRO of Bartlett / Cordova today.

A Guide to Fire Damage Restoration

9/2/2020 (Permalink)

Homeowners and business owners are often caught off guard when fire damage occurs. Fire on business premises is not only deadly but can cause devastating property loss. As such, businesses and homeowners need to familiarize themselves with fire damage restoration tips before a catastrophic fire occurs. That helps recover from a fire in business premises before it gets uncontrollable.

The Process of Fire Damage Restoration

Your priority should be to assess the damage caused by a fire in business premises. Many items within a home or business facility are often overlooked when determining the fire damage scope. A fire cleanup crew should carefully evaluate the following items before integrating them back into a restored business or home.

• Upholstery
• Utensils
• Carpets
• Furniture
• Food

Utensils and food are often overlooked when assessing the scope of fire in-home or business facilities. Using contaminated utensils or eating contaminated food can be harmful. As such, these items must be carefully inspected by a professional commercial fire damage cleanup crew before restoring them into your home. If these items can't be restored, look for proper ways to get rid of them.

Flames cause the most visible damage to a home or business premises. However, soot damage and smoke smell often create invisible hazards that could cost lives. Suffocation is the leading cause of death in a fire accident. Therefore, smoke damage and soot must never be overlooked during the assessment of fire in-home facilities.

Unlike the smoke smell, soot is an obvious hazard. Soot is a black coating created when oil-based substances, wood, or coal burn. Soot is disbursed in to the air and settles anywhere. It can easily damage your furniture. If smoke contaminates your property, a commercial fire damage specialist must assess the smoke damage to determine whether recovery is possible.

During a deadly blaze, inherent water damage usually occurs as firefighters attempt to extinguish the fire. Most people use water to put out fires. After the blaze has been contained, you must thoroughly dry the affected area to avoid further commercial fire damage. You can use air movers and humidifiers to dry saturated furniture, padding, and carpets. Ensure the affected area is thoroughly dried as mold growth can start just 48 hours after the occurrence of smoke damage. The combination of mold, water, and soot damage can result in a complete loss. However, fire damage in business facilities can significantly reduce if you work with a reputable fire cleanup crew.

Tips to Mitigate Commercial Fire Damage

Fire in-home facilities can be devastating to a home and its occupants. Once a fire in home facilities has been put out, there're many measures needed to minimize the scope of soot damage and smoke damage. You should never get back to your home until the fire cleanup crew confirms that it is safe to go inside. Embers can rekindle if not properly extinguished. When it is safe to enter your home, grab any essential documents such as mortgage information, birth certificates, and insurance files.

Be sure to take any valuables you can carry and medications you will need. The next step is to call a reputable fire cleanup crew for cleanup and remediation services. Note that there might be lingering soot and smoke smell all over. As such, you can stay in a hotel during the cleanup period. In most cases, you will not be allowed to enter your home during the commercial fire damage restoration process due to fire damage and soot exposure risks. The cleanup crew will be wearing protective gear to protect them while working.


• Never use any electrical appliance.
• Don't turn on any lights.
• Open windows for ventilation to get soot and smoke smell out of your house.
• Don't allow people to go in and out of your home to avoid tracking soot.
• Get pets out of the house to prevent soot damage and smoke smell inhalation.
• Contact an HVAC technician to help you turn off the gas.

For additional information regarding commercial fire damage, contact SERVPRO of Bartlett / Cordova.