Recent Posts

Mold Insurance: What Is Covered

2/21/2018 (Permalink)

As a business owner in Memphis, TN, your insurance policies are important to maintaining your company and securing your future. Insurance coverage is there to protect against damages from several kinds of events. Floods, hurricanes and other natural disasters can lead to a widespread mold problem throughout your building. So, how do you know if you’re covered? How do you know what’s covered? Here are a few things that are generally covered under an insurance policy.

Direct Loss and Damage Costs

In some cases when it comes to fungus growth, the insurance claim depends heavily on how the mold grew. If the mold was due to a flood, you may need accompanying flood insurance to receive coverage. If you do have mold coverage, however, then you may find that your property is protected from direct losses or damage costs. This means that if the mold damages or ruins any of your business’s belongings, the cost will be covered.

Repair Costs

After a widespread mold problem, you are bound to have damages to the building. This is where you need a professional remediation service. With mold insurance, you should be covered for the repairs that need to be done. It’s also good to keep in mind that while most molds and funguses may be included in a policy, there are exemptions, especially with fungus growth.

Testing Costs

If you had a flood or other natural disaster that may cause you to worry about the presence of mold, then you should have your property professionally tested. The good news is that some coverage will take care of you when it comes to testing for fungus growth in your business.

Insurance is one of the single most important protections that a business can have. Given how mold is a common problem, it’s important to make sure that you are covered in case of damages.

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What Should Go Into a Business’ Fire Escape Plan?

2/14/2018 (Permalink)

Every office building in Memphis, TN, needs to have a fire escape plan. At the bare minimum, this plan needs to include a layout of the property that clearly shows where all the escape routes are located. The plan should also include information about how many people are inside the building at any given time. This will help firefighters immensely during the evacuation efforts. However, there are a number of other things your emergency escape plan should contain.

1. Location of Fire Extinguishers

Everyone in the building should be able to use a fire extinguisher if the need ever arises. You may want to consider conducting a seminar to teach people this useful skill. You want to keep extinguishers at key points around the office. It is good to have one in the break room where the fridge, microwave and other appliances are located. It may be good to keep them in stairways, too.

2. Location of First Aid Kits

You also want people to be able to find first aid kits in your fire escape plan. As per the Red Cross, you should always contact 9-1-1 following an emergency of any kind because people may need more intensive medical care. However, a first aid kit can be tremendously helpful for addressing minor wounds right there at the scene.

3. Smoke Alarms

Finally, you want the plan to contain the locations of all smoke alarms. It is also paramount to have professionals come out frequently to inspect these alarms. It is a good idea to make sure they are always fully operational, so they will not fail you if you ever require them.

Once you have created your fire escape plan, you need to share it with all employees. Run practice evacuations from time to time so that everyone knows what to do and where to go should a fire ever break out.

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Dealing With Smoke Damage in Your Home

2/7/2018 (Permalink)

After a fire at your home, it is likely you will need professional help to restore your residence to its original condition. Soot and smoke damage can devastate your property. Smoke cleaning is not a do-it-yourself project that many individuals are successful with. Fire restoration specialists in Memphis, TN, can help remove that pervasive smoke odor and clean your carpets and upholstery, removing soot residue.

Fire Damage Restoration

Immediately after a fire, you should think about contacting a professional. Here are some steps to get you started on getting your home back to normal as quickly as possible.

• Contact a restoration company immediately, the sooner the better.
• Assess the extent of the damage to your property. Many times, the soot, water and smoke damage is more extensive than visually apparent.
• Prevent damage from getting worse by using tarps, plastic sheets, sealing services and industrial fans. You need to keep ash and soot contained and dry any areas suffering from water damage.
• Start the cleanup process. Professionals have the chemicals and equipment necessary to remove soot, ash, smoke and water. Smoke cleaning requires special equipment and devices.
• Repair and renovate any parts of your home that received extensive fire damage. You may need new walls or flooring or to rebuild entire rooms.

Smoke Damage

The longer you allow smoke and odors to linger, the deeper they soak into walls, furniture and carpets. It is important to ventilate your house as quickly as possible. Turn off your heating and air and replace the filters. Your HVAC system could make the problem worse by spreading smoke, soot and ashes throughout your home.

Some heavily damaged items may need to be disposed of. It is also vital that you throw away that was not sealed in airtight containers.

Don’t let a fire ruin your life. The devastation can be disheartening. Get to work quickly. The faster you start the smoke cleaning process, the less extensive the damage will ultimately be.

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How a Flood Cut Can Spare Your Basement Walls

1/18/2018 (Permalink)

Damage from flooding is among the most trying of challenges for any homeowner in Bartlett TN. Depending on the severity of the saturation and level of contamination, it may be necessary to tear out certain building materials to avoid bigger problems down the line. Restoration professionals might advise making what is known as a flood cut in order to spare as much existing drywall and insulation as possible. Learn what you should expect if this approach is recommended for your residence.

The Cut That Heals

If you dip a paper towel into a pool of water, the liquid will begin to wick upward and absorb into the towel. Unfortunately, drywall tends to act in a similar fashion when flooding occurs, allowing moisture to creep up well beyond the visible high watermark. This is one situation where a flood cut may be employed as follows:

1. Cuts are made at least 12 inches above the waterline, ensuring that a majority of affected materials are safely removed.
2. Industrial air movers and dehumidifiers can be placed to begin drying the environment, returning it to a normal state.
3. Building inspection tools such as moisture meters can be used to determine that flood-related effects have been effectively eliminated.

To Cut or Not To Cut?

Keep in mind that flood cuts are not required in every instance. If the damage is limited and the water does not show evidence of contamination (such as due to a backflow of sewage), other solutions may be employed. In cases where the walls are not insulated, there’s often less need to tear out drywall in general. Less invasive options might allow for drilling of small holes in affected areas, which are used to pipe in warm, dry air and remove dampness. Regardless, it’s advisable always to respond to signs of flooding in Bartlett, TN immediately so as to limit the negative impact on your home.

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Bursting Pipes Got You Down?

1/18/2018 (Permalink)

Bursting pipes leave a big mess. You can call a professional in Memphis, TN, to fix a broken pipe, but what do you do about the water damage in Memphis, TN? Plumbers will perform the necessary repairs to fix your burst or leaking pipe, but it will be up to you to deal with the cleanup.

Water Damage

Water can cause serious damage, especially if it is left standing for a prolonged period of time. You should start the cleanup efforts as soon as possible. If the damage is limited to a small space, you might be able to handle things on your own. A water mitigation professional in Memphis, TN may need to be called in if the bursting pipes affected multiple rooms, traveled between floors of your home or went unnoticed for over eight hours.


If you are dealing with standing water or the leak happened near electrical appliances, turn off the power before you enter. You will need to have any carpet removed. Depending on the damage, it may be salvageable. Clear the room of all furniture and other removable items.

If you are dealing with standing water, it needs to be removed. You can hire a professional or use a shop vac, depending on how much water you are dealing with. It is important to thoroughly dry the area. Warm, dry weather might allow you to open doors and windows. Bring in big fans.

You may even need to remove sections of your wall to ensure the space behind is completely dry. Drywall and insulation can wick water. If the insulation isn’t dried properly mold can grow. Water mitigation specialists can come in and determine the full extent of the damage caused by the bursting pipes.

Dealing with water damage can be a frustrating and overwhelming task. It is vital that you remove all water-soaked materials and dry the space out completely. The faster you can accomplish this, the less likely you will have to deal with mold in the future.

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3 Facts About Secondary Damage

1/18/2018 (Permalink)

After a flood, the direct contact with the water causes the initial damage. Unfortunately, when your business floods, this will not be your only concern. Secondary damage is a complex concept. It involves any damage that occurs after the initial problem. For instance, once the water is gone, it does not mean that there will not be further trouble.

1. Mold, Bacteria and Fungi Growth

The biggest concern that most people have after a flood is the mold growth. This is especially a concern when it comes to black mold. A strong cleanup is the best defense against mold. Make sure you do not have any water trapped or moisture left in the air. Time is of the essence when it comes to mold. Not only do you need to make sure that the main flow of water is gone but the moisture should no longer linger in the air.

2. Structural Decay

The high humidity in the air can cause structural decay to start taking place. This is why it is important for you to remove every sign of water from your business after it floods. Make sure to use cool air to dry out the building. This can help rid the air of moisture that causes decay and black mold. Structural damage is difficult to come back from. In fact, there are cases that are irreversible.

3. Wood Warping

After a flood, you may notice the wood floor warping. Additionally, you may notice the curving of a stairwell or the exterior and interior doors warping. These are symptoms of secondary damage. When this happens, you can end up with a security risk to your business.

Fortunately, black mold, structural decay and wood warping are preventable. Professionals trained to handle commercial flood damage will know how to prevent any future problems from arising. Once you have an expert in your corner, your Cordova, TN business can return to normal.

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3 Tips to Prevent Mold Growth During Your Vacation

12/15/2017 (Permalink)

3 Tips to Prevent Mold Growth During Your Vacation

As you prepare to leave on vacation, the last thing you should have to worry about is encountering mold in your home upon your return. If water damage occurs in a residence and is left unattended, mold can spread throughout an entire residence in the span of 48 to 72 hours. Whether your trip is several days, weeks, or months long, here are three mold prevention tips you can take to help make sure all is well upon your return.

1. Turn Off the Water

Controlling moisture levels is the most effective and practical method for preventing mold. Pipes can be one of the major culprits behind major leaks, which can develop mold within 24 to 48 hours. Turning off the water makes burst or leaky pipes less likely and reduces the possibility that mold will grow.

2. Turn Down the Heat

Mold thrives in moist and warm environments. Keeping the interior of your home relatively cool while you are away is another method of mold prevention. If possible, running the HVAC system less can also reduce the amount of air circulating over any surface on which mold might be developing.

3. Leave Your Home Clean and Dry

A clean and dry environment does not lend itself to mold. Keeping interior humidity levels between 30% and 60% can stop mold from developing. A reliable dehumidifier can help you keep your home within this range.

4. Have Someone Periodically Check on Your Home

If your vacation will be extended, you might want to ask someone you trust to check in on your home at certain intervals just to be sure. This has safety benefits beyond just mold prevention.

If you know of a current mold issue that could turn into a problem, you should contact indoor environment specialists in Memphis, TN before leaving on vacation. Mold can grow and spread rapidly, and you may have a harder time managing the problem or making an insurance claim for unattended water damage if you leave. Mold prevention is the best approach to keep a new problem from developing while you are out of town. Visit for more information on mold damage.

Steps To Take After a Fire Destroys Your Home

12/15/2017 (Permalink)

Steps To Take After a Fire Destroys Your Home

To say that a home has suffered from water damage after a fire sounds like an oxymoron, but think about the amount of water firefighters use to put out a blaze. Sadly, in addition to having to deal with fire damage, homeowners must also contend with damage caused by the fire hose. If you recently experienced a house fire and are not sure where to begin with your remediation efforts, consider the following tips from your Memphis, TN fire repair and restoration team.

Contact Your Insurance Company

Immediately after a fire has destroyed your home, reach out to your insurance provider to see what, if any, of the damage the company will cover. If your policy does cover damage caused by fire, an agent can help you fill out all of the necessary forms and file your claim to speed up the amount of time it takes to recover the compensation you need to pay for restoration efforts.

Call a Fire Restoration Team

While it may be tempting to try to clean up and repair your home yourself, doing so can be extremely dangerous. Fire damage, combined with water damage, has likely made your home’s structure weak. Additionally, you never know what objects may still be smoldering, and if you attempt to move one that is, you risk getting second- or third-degree burns.

Clean Up Debris

Once hired, a fire restoration team will begin the slow but steady cleanup process. They will first remove all debris and items that are not salvageable, and then move whatever items are salvageable to a safe area outside of the home to dry. Water extraction tools may be used to remove water from the carpet, floorboards and walls, and any damaged materials—doors, floorboards, window casings, etc.—will be removed.

Restore Your Home

Once the home is clean and dry, your fire restoration team can get to work restoring your home to pre-fire condition. Though doing so may take time and considerable effort, with the right team on your side, it won’t be long before you’re back in your home.

Water and fire damage often go hand in hand. If your Memphis, TN home was in a house fire, turn to your local disaster remediation team for help today. Visit for more information on fire damage.

What a Flood Cut Is and When it Is Required

12/15/2017 (Permalink)

What a Flood Cut Is and When it Is Required

If you have suffered flooding damage in Memphis, TN then you are likely already researching the restoration process. One of the most common practices when repairing damage caused by flood water is determining a flood cut. Despite being a simple part in the process of preventing contamination, many people do not know what a flood cut is, what it is useful for, and when it is and is not necessary. Before you contact a restoration company, learn everything you can about when it is necessary to tear out your walls with a flood cut.

What a Flood Cut Is

To put it simply, a flood cut is the point where undamaged walls are separated from damaged walls which need to be replaced. This line is important because it is necessary to remove all the damaged material to prevent contamination. A flood cut is made 12 inches above where the water damage line ends. After flooding, flood cuts are useful for:
Eradicating accumulated bacteria
Removing and restoring all water damage
Ensuring all damaged material is removed, both internally and externally
Restoring walls to their complete and appealing appearance

When Is a Flood Cut Necessary?

A flood cut is not always necessary, but it is very common. If flooding occurs with clean water, a flood cut may not actually be needed. However, sewage frequently backs up during a flood and if this is the case, a dangerous contamination of bacteria may be present. If the water was not clean, a flood cut to tear out your damaged walls is always required in order to ensure your home or business is perfectly safe to return to. Dirty water is the most common aspect that determines if a flood cut is necessary, although other smaller factors may also be considered. Each situation is unique, so your restoration professional should help you to make the final decision. Visit for more information on flood damage.

Lessons on How to Deal with Fire Damage at the Workplace

11/1/2017 (Permalink)

Lessons on How to Deal with Fire Damage at the Workplace

All catastrophic events are unfortunate; they lead to the destruction of property and sometimes, loss of lives. Out of all possible disasters that could occur in a house or an office building, fire is the most dreaded. Yes, nobody likes to play with fire, and instead of dealing with fire damage, home and office owners should put measures in place to prevent the occurrence of fires. For instance, installing a fire suppression mechanism or a fire sprinkler system can go a long way towards controlling commercial fire damage at the workplace.

However, fires, unlike storms and hurricanes that can be forecasted, are unpredictable. Sometimes, no matter how many fire suppression mechanisms or fire sprinkler systems have been put in place, the damage will still occur. Therefore, it's imperative to have to have a fire damage restoration professional on speed dial. After calling 911 for the fire truck, the next call to be made on that phone should be to alert the fire damage restoration company with a fire hose and fire truck to handle the commercial fire damage, smoke damage, and soot damage.

What to Do Before the Help Arrives

All office buildings should have meeting points, evacuation plans, as well as other emergency measures. Most workplace fires are of electrical nature. An electrical fire in the office can be caused by faulty equipment or antiquated and loose wires. What steps should be taken in the event of a fire? Say someone discovers a utility room fire at the office, what should they do? Well, first of all, is to raise the alarm.

If the fire is too big to be contained, one should leave the room and call the fire department with a fire truck and fire hose to handle the situation. No one should attempt to put out a big fire by themselves, those fire extinguishers are meant for small fires. Just focus on getting people out of the building, and no one should go back for their belongings or anything else. Let the firefighters deal with the commercial fire damage, soot damage, and smoke damage. They have the necessary equipment including the fire truck, fire hose, fire sprinkler system, and fire suppression tools.

Dealing with the Damage

After an electrical fire or utility room fire, there are three types of damages: there is soot damage, smoke damage, and water damage. Water damage is a consequence of attempts from the firefighters to contain the inferno using fire hose or a fire sprinkler system. Water from the fire truck drawn via the fire hose into the burning building will lead to a certain degree of water damage. What hasn't been already affected by the fire damage is most likely to be destroyed by the water. Care should be taken not to use water when it's a utility room fire or electrical fire.

After the fire has been contained and building cleared as safe for entry by the firefighters, people can now access the property and try to salvage whatever is left before it gets completely ruined by smoke damage and soot damage. There should be no attempts to try and restore the damage, that's the job of the fire damage restoration company. Fire restoration efforts should start as soon as possible, probably right after the firefighter truck leaves. If the fire restoration team hasn't arrived by then, you can try to move items unaffected by the fire before the smoke stains them permanently. Anything else regarding fire restoration should be left to the professionals.

Clean Up and Restoration

The process of cleaning up and fire restoration should be left to the professionals, as stated earlier. The home or office building owner has neither the training nor the equipment required to undertake this process. On top of that, the fire restoration professionals are experienced and know what to do keep losses at a minimum.

The fire damage restoration company should have proper certification and should be specializing in dealing with matters commercial fire damage, utility room fire, and electrical fire through fire suppression. The team is responsible for any exercises or activities that need to be undertaken to make the building safe to work in again. The property cannot be used until the clean-up exercise has been completed.
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